We are all currently facing some difficult and trying times ahead of us but at McCarthy Properties we are trying our best to continue the best level of service we can.
Unfortunately this is going to be a reduced service so we respectfully ask for your patience should you experience a delay in responding to you.
For any maintenance issue that is deemed an emergency please call our office number 01189510101 between 10am - 5pm and 5pm onwards on 07823 776 579
Please click here for more information inc payment options
Take care of yourselves and others.
PRIVACY PROMISE
HOW THE LAW PROTECTS YOU
The law says we must have one or more of these reasons to collect your data
Transparency means you have the right to be informed about how we will use your data.
Financial –Your financial position, status and history
Contact – Where you live and how to contact you
Socio-demographic – Details about your work, nationality, education (especially students)
Transactional –Details of payments you make to us
Contractual – Details about the products or services we provide to you
Communications - What we learn about you from letters, emails and conversations between us.
Open data and public records – E.g Electoral Information, Internet, Newspapers
Documentary Data – E.g copies of ID.
Consents – How you agree we can contact you
National identifiers – E.g. National Insurance Number
We also collect Data from Third Parties such as social networks, fraud prevention agencies, public information services.
We will share information with CRA’s and they will give us information about you. The data we exchange can include:
We will use this information to:
On a joint tenancy, CRA’s may link your data to other joint tenants. You can ask CRA’s to break the link but you normally have to prove you no longer have a financial link with them.
IF YOU DO NOT PROVIDE DATA WE MAY NOT BE ABLE TO OFFER YOU A TENANCY.
HOW LONG WE KEEP INFORMATION FOR
You can access personal information by writing to us at 450 Oxford Road, Reading, RG30 1EE. You can also ask us to correct any information you believe to be incorrect. We do not have to provide information where the request is disproportionate or has already been given previously.
We take appropriate technical and organisational precautions to secure your personal information and prevent its loss, misuse or alteration. All information you provide to us is stored on our secure servers.
The transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and for this reason we cannot guarantee the security of data sent between us over the internet.
Like many other websites, our website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns.
Cookies allow us to provide important site functionality so you don’t have to re-enter lots of information. They also allow us to remember what links and pages you have been or viewed during a session. This helps us deliver a better, more personalised service to you.
It is possible to switch off cookies by setting your browser preferences. For more information on the Cookies we use, visit our Cookies Policy {link to Cookies Policy}.
Our website may contain links to other websites run by other organisations. We are not responsible for the privacy practices of those organisations or the content of their websites. You should read the privacy policies of these organisations before providing them with any personal information.
This is also known as “The right to be forgotten”. There may be legal or other reasons why we need to keep or use your data. In such cases we can restrict the use of your data to legal claims or to exercise legal rights.
ADDITIONALLY
VITAL INTERESTS – We can pass on details in an emergency e.g. medical care if you are physically or legally incapable of giving consent.
FEES
We supply a copy of information free of charge. We can charge a reasonable fee when a request is manifestly unfounded, or excessive, particularly if it is repetitive. We may charge a fee where we have already supplied the information.
We must supply information without delay and in any event within one month. This can be extended by up to 2 months if during that month the request is considered complex and/or numerous, and if we do we have to explain why.
We must verify the identity of the person making the request using “reasonable means”
REVIEW OF THIS POLICY
We keep this Policy under regular review. This Policy was last updated on 3rd July 2018. If we change our Privacy Policy we will post the changes on this page and may place notices on other sections of the website and/or notify you by email.
DATA PROTECTION IMPACT ASSESSMENT
This will allow an organisation to identify and fix problems at an early stage. Further guidance see ICO Conducting privacy impact assessments code of Practice.
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